Amazon Alexa Skills Not Working: What’s exactly wrong with Pandora, Skill function app

Key issues reported:

• Alexa skills not launching or responding
• “Something went wrong” or “server unresponsive” errors
• Smart home devices failing to respond to voice or app commands
• Alexa app not loading skills or showing error messages

Amazon acknowledged the outage, stating:

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Amazon has issued a statement on the Alexa outage on the Alexa app itself. “We are aware that some customers are currently experiencing issues with Alexa devices,” the message from Alexa read. “We are working to resolve this as soon as possible and apologize for any inconvenience.”

The outage appears to be linked to backend service disruptions, possibly related to Amazon Web Services (AWS), which powers Alexa’s cloud-based features. Outage tracking sites have recorded a surge in user complaints, and some skills are either partially operational or not working at all. The issue seems to affect users across multiple regions, with some skills or devices still working in certain areas while failing in others.

As per the data available on DownDetector, 41% said they faced issues with connectivity, 30% said they faced issues with the app, while 28% said Alexa’s voice control was not working.

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